Shipping policy
DELIVERY TIMES
Whilst we maintain a small stock of the most popular jewellery pieces, typically each piece of handmade jewellery is made-to-order and will usually be dispatched within 4-6 working days. However, all pieces will be dispatched as soon as possible. If there is a delay for any other reason we will contact you.
You will be able to keep up-to-date on the progress of your order using a link including with your order confirmation. You will receive confirmation by email once your jewellery has been dispatched.
However, should you urgently need an item for a certain date or special occasion please contact us leayaslater@gmail.com and we will do our utmost to get the item to you by the required date.
DELIVERY COSTS
Your order will be sent by Royal Mail, Special Delivery. This service typically takes 1 day from the date of dispatch.
Gift wrapping is available upon request. If you would like your piece gift wrapped, please contact us for more details.
Deliveries outside of the UK will be sent via Royal Mail International Tracked and Signed, which is charged at £14 worldwide. Delivery times for international orders will vary.
Non-EU parcels require a customs form to be attached.
Please be aware that international customers may be required to pay custom duties and we are unable to provide details of what these charges may be.
PACKAGING
Your jewellery will come beautifully presented in a Leaya Slater Jewellery presentation box and carefully wrapped and packaged.
Your parcel will be posted in letterbox sized craft box.
Items sent to the gift recipient’s address at your request. Please contact us prior to dispatch.
Each piece of jewellery also comes with detailed care instructions.